Automated Parking Charge Notices (PCN)

Intelligent Violation Detection & PCN Automation

MyCarPass transforms parking enforcement from a manual, time-consuming process into an automated, efficient operation. Our AI-powered system detects violations in real-time and automatically generates legally compliant Parking Charge Notices with minimal human intervention.

Say goodbye to patrol staff manually checking vehicles and writing tickets. Our ANPR cameras continuously monitor your car park, instantly identifying unauthorized vehicles, overstays, expired permits, and other violations. The system automatically captures photographic evidence, validates the violation against your rules, and generates a complete PCN ready for review and dispatch.

How Automated PCN Generation Works

From violation detection to notice dispatch in under 60 seconds

1

Automatic Detection

ANPR cameras continuously scan vehicles entering and exiting. AI algorithms compare each vehicle against whitelist, permits, and payment records.

2

Violation Identified

System identifies violations such as no payment, expired permits, overstays, or unauthorized parking in restricted zones.

3

Evidence Captured

Multiple timestamped photos automatically captured showing license plate, vehicle location, and violation duration with GPS coordinates.

4

PCN Generated

Complete PCN automatically generated with all required legal information, evidence photos, and appeal instructions ready for review.

Powerful PCN Management Features

Everything you need to enforce parking regulations efficiently

AI-Powered Detection

Machine learning algorithms analyze parking patterns, detect anomalies, and identify violations with 99.5% accuracy, reducing false positives.

Photographic Evidence

Automatic capture of high-resolution photos with timestamps, GPS coordinates, and clear license plate visibility for indisputable evidence.

Auto-Generated PCNs

Legally compliant notices generated automatically with all required fields, violation details, payment instructions, and appeal processes.

Grace Period Management

Configure customizable grace periods for different violation types to maintain customer satisfaction while enforcing rules.

Automated Dispatch

PCNs automatically sent via post or email based on DVLA lookup. Tracks delivery status and payment deadlines automatically.

Appeals Management

Integrated appeals workflow with evidence review, decision tracking, and automated response templates for common scenarios.

Comprehensive Violation Detection

Our system automatically detects and processes a wide range of parking violations, ensuring complete coverage of your parking regulations.

Detected Violation Types:

No Valid Payment Overstay Violations Expired Permits Unauthorized Vehicles Disabled Bay Misuse EV Charging Bay Violations Restricted Zone Parking Double Parking Fire Lane Violations Blocking Access Reserved Space Violations Out-of-Hours Parking

Custom Rule Engine: Define your own violation types and enforcement rules
Zone-Specific Rules: Different regulations for different areas of your car park
Time-Based Enforcement: Rules that vary by time of day or day of week

99.5%

Detection Accuracy

60sec

PCN Generation Time

90%

Reduction in Manual Work

24/7

Automated Monitoring

Ready to Automate Your Parking Enforcement?

Reduce manual work by 90% and catch every violation with intelligent automation

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DVLA Integration & Keeper Lookup

Seamlessly integrate with DVLA databases to automatically retrieve registered keeper details for issuing PCNs to the correct address.

Automatic DVLA Queries: System automatically looks up keeper details when violation detected
Instant Results: Keeper name and address returned in seconds for immediate PCN dispatch
Data Protection Compliant: GDPR-compliant handling of personal data with audit trails
Bulk Lookups: Process hundreds of violations simultaneously during enforcement sweeps
Historical Tracking: Maintain database of frequent violators for pattern analysis
Cost Tracking: Monitor DVLA lookup costs and build into PCN fee structure

Streamlined PCN Workflow

Our intuitive workflow ensures every PCN is reviewed, validated, and dispatched efficiently while maintaining complete audit trails.

Review Dashboard

All auto-generated PCNs appear in a review queue with evidence photos, violation details, and DVLA data. Quick approve/reject workflow with bulk actions.

Manual Override

Edit PCN details, add notes, adjust charges, or cancel notices with full audit logging of all changes and reasons.

Batch Dispatch

Print and post hundreds of PCNs at once with automated sorting by postcode. Integration with postal services for tracking.

Payment Tracking

Automatic monitoring of payment deadlines with escalation reminders and increased charge notifications sent automatically.

Business Benefits

Automated PCN management delivers significant operational and financial advantages to your parking operation.

90% Reduction in Manual Work: Eliminate hours of patrol time and paperwork with automated detection
Increased Revenue Collection: Catch more violations and improve payment compliance rates
Consistent Enforcement: Remove human error and bias with standardized automated processing
Lower Operational Costs: Reduce staffing requirements and administrative overhead
Improved Compliance: Automatic legal compliance with PCN regulations and timelines
Better Deterrence: 24/7 enforcement creates stronger deterrent effect against violations
Comprehensive Analytics: Detailed reporting on violation patterns, hotspots, and enforcement effectiveness

Frequently Asked Questions

Common questions about automated PCN management

Our ANPR cameras continuously capture every vehicle entering and exiting your car park. The AI system cross-references each registration against your database of valid permits, active payment sessions, and whitelisted vehicles. When a vehicle is detected without valid authorization, the system automatically flags it as a violation and begins the PCN generation process. The entire detection happens in real-time with timestamps and photographic evidence.

Yes, absolutely. Our PCN templates are designed in consultation with legal experts to meet all UK regulations for parking charge notices. They include all required elements: clear contravention details, photographic evidence, keeper liability information, payment instructions, early payment discounts, and appeal process. You can customize templates to match your specific terms and conditions while maintaining legal compliance.

For each violation, the system captures multiple high-resolution photos showing: clear view of the license plate, wide shot of the vehicle's location in the car park, timestamp and GPS coordinates, and duration of the violation. For overstay violations, we capture entry and exit photos. All images are stored securely with tamper-proof timestamps to serve as indisputable evidence if challenged.

Yes, you have complete control. While the system can be configured for fully automatic dispatch, most operators prefer to have PCNs queue in a review dashboard where staff can approve, edit, or reject each notice before sending. You can set rules for automatic approval (e.g., repeat offenders, high-confidence detections) while requiring manual review for edge cases or first-time violations.

When a violation is detected, the system automatically queries the DVLA database using the vehicle registration number to retrieve the registered keeper's name and address. This happens in real-time and the data is automatically populated into the PCN. You'll need a DVLA data access account, which we can help you set up. Each lookup has a small fee (typically £2.50) which can be factored into your PCN charge.

Appeals are managed through our integrated workflow. When an appeal is received, it's logged in the system and linked to the original PCN with all evidence. You can review the photographic evidence, check for mitigating circumstances, and make a decision. The system includes templates for common appeal responses (accepted, rejected, partial refund) and automatically tracks appeal deadlines and escalations to independent adjudication if required.

Yes, grace periods are fully configurable. You might allow 10 minutes for payment system delays, 15 minutes for overstays to account for finding the exit, or no grace period for restricted zone violations. You can set different grace periods by violation type, location, time of day, or even specific permit categories. This helps maintain customer satisfaction while still enforcing your rules.

Our ANPR system has a 99.5% accuracy rate for license plate recognition under normal conditions. The AI algorithm cross-checks multiple data sources and uses confidence scoring to flag uncertain detections for manual review. False positive rates are extremely low (less than 0.5%) because the system validates against multiple criteria before flagging a violation. Any detection below 95% confidence is automatically queued for human verification.

Related Features

ANPR Camera Management

Centralized control of all ANPR cameras with health monitoring, firmware updates, configuration management, and real-time diagnostics across multiple sites.

Learn More

Enforce PCN's

Automatically detect illegally parked vehicles and issue parking charge notices without you having to do anything.

Flexible Payments

Accept all payment types including contactless, mobile wallets, subscription-based parking passes, and event-specific ticketing integration.

Automated Parking Charge Notices